Update:Advice regarding COVID-19


In-Person Visiting and Outings with Aged Care Residents

In-person visits and outings can be booked using the links below:

Important information about booking visits and outings

  • All bookings must be made at least 24 hours in advance.
  • Up to 2 people can enter aged care to visit a resident at time.
  • Visits can take place in a resident's room, or in outdoor common areas of aged care.
  • Outings need to be booked for a resident to leave aged care. This includes going to common areas of the retirement village, such as the cafe.
  • There is no time limit on visits or outings. Please include the expected end time of your visit or outing in the booking form.
  • Everyone entering aged care must provide evidence of a current influenza vaccination (or medical exemption). This is a government requirement and Bethany Christian Care is not able to make exceptions to this.

We collect visitor information through the booking process to enable us to comply with public health directives related to aged care. The information will be used by employees of Bethany Christian Care in the carrying out of their duties. You may request access to this information by contacting Bethany Christian Care. Bethany Christian Care's Privacy Policy is available here.

Virtual Visiting

"Virtual visiting" is available to all aged care residents to stay in touch with friends and family. Residents can book a time slot to have access to everything needed to "virtually visit" friends and family - a tablet with Wi-Fi and Skype or Zoom.

Book a time slot for your visit by following the links below for the resident's aged care facility:

The Plains

Beth Eden

Janoah Gardens

Once you have made a booking, you will receive a confirmation email with further details.

Bethany Christian Care

The Plains

333 Underwood Road
Eight Mile Plains, QLD 4113

Janoah Gardens

11 Audell Street
Manly West, QLD 4179

Beth Eden

19 Bell Terrace
Graceville, QLD 4075